Right to Access
You can request a copy of all personal data we hold about you. We will provide this within 30 days.
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Your GDPR Rights
Understanding your data protection rights
Data Controller Information
Trovaniq.com is the data controller for any personal information collected through this website.
Contact Email: support@trovaniq.com
Address: 24 Pitt Street, Victoria Park, VIC 3000, Australia
We are committed to protecting your privacy and ensuring you can exercise your rights under the General Data Protection Regulation (GDPR).
Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
Right to Correction
You can ask us to correct any inaccurate or incomplete personal data we have about you.
Right to Deletion
You can request that we delete your personal data. This is also known as the "right to be forgotten".
Right to Restriction
You can ask us to limit how we use your data while we address any concerns you have raised.
Right to Portability
You can request your data in a common, machine-readable format to transfer to another service.
Right to Object
You can object to us processing your personal data for certain purposes, including marketing.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Data Protection Requests
support@trovaniq.comWhen making a request, please include:
- Your full name
- The email address associated with your use of our site
- A clear description of your request
- Any relevant details to help us locate your data
We will respond to your request within 30 days. If your request is complex, we may need an additional 60 days, but we will notify you of this.
Withdrawing Consent
If we process your data based on your consent, you can withdraw that consent at any time. This includes:
Cookie Consent
You can manage your cookie preferences at any time by:
- Clearing your browser cookies and revisiting our site
- Using your browser settings to block or delete cookies
- Contacting us to request we delete your cookie preferences
Marketing Communications
If you have opted in to any communications, you can opt out at any time by:
- Clicking the unsubscribe link in any email
- Contacting us directly at support@trovaniq.com
Withdrawing consent does not affect the lawfulness of processing we did before you withdrew.
Managing Cookies
We use cookies to improve your experience. Here's how to manage them:
Through Our Site
When you first visit, you can choose which cookies to accept through our cookie banner. To change your choices, clear your browser cookies and revisit our site.
Through Your Browser
Most browsers let you control cookies through their settings. You can:
- View what cookies are stored
- Delete some or all cookies
- Block cookies from certain sites
- Block all third-party cookies
Note that blocking some cookies may affect how our site works for you.
Data We Collect
We collect minimal data to provide our services:
- Age verification: We store your confirmation that you are 18+
- Cookie preferences: Your choices about cookies
- Game progress: Your virtual coin balance and achievements (stored locally)
- Contact form data: Information you provide when contacting us
- Analytics: Anonymous usage data (if you consent)
Legal Basis for Processing
We process your data based on:
- Consent: For cookies (except necessary ones) and analytics
- Legitimate interest: For site security and basic functionality
- Legal obligation: For age verification compliance
Data Transfers
Your data is primarily stored in Australia. If we transfer data outside Australia or the EEA, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission
- Transfers to countries with adequate data protection laws
Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this would be the data protection authority in your country.
We encourage you to contact us first at support@trovaniq.com so we can try to resolve your concerns.
Updates to This Page
We may update this information from time to time. Any changes will be posted on this page with a new date. We encourage you to review this page regularly.
Last updated: January 2026