Privacy Policy
Last updated: January 2026
1. About This Policy
This Privacy Policy explains how Trovaniq ("we", "us", or "our") collects, uses, and protects your personal information when you use our website at trovaniq.com.
Company Address: 24 Pitt Street, Victoria Park, VIC 3000, Australia
We are committed to protecting your privacy and handling your data in an open and clear manner.
2. Information We Collect
Information You Provide
We may collect information you give us directly, such as:
- Contact details when you use our contact form (name, email)
- Your age verification consent
- Cookie preferences
Automatic Information
When you visit our site, we may collect:
- Browser type and version
- Device type and screen size
- Pages visited and time spent
- Referring website
- IP address (anonymised)
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to your enquiries
- Ensure age compliance
- Analyse site usage and performance
- Protect against fraud and misuse
We do not sell your personal information to third parties.
4. Cookies
We use cookies to improve your experience. You can manage your preferences through our cookie consent banner.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Necessary | Essential site functions, age verification | 1 year |
| Preferences | Remember your settings and game progress | 1 year |
| Analytics | Understand how visitors use our site | 2 years |
5. Data Retention
We keep your personal information only as long as needed:
- Contact form data: 2 years from last contact
- Cookie preferences: 1 year
- Age verification: Until you clear your browser data
- Analytics data: 26 months (anonymised)
After these periods, your data is deleted or fully anonymised.
6. Your Rights
Under Australian Privacy Law and GDPR (if applicable), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at support@trovaniq.com.
7. Data Security
We use industry-standard security measures to protect your data:
- SSL/TLS encryption for data in transit
- Secure servers with access controls
- Regular security reviews
8. Third-Party Services
We may use third-party services for analytics. These services have their own privacy policies. We only work with providers who meet our privacy standards.
9. Children's Privacy
Our site is for adults aged 18 and over only. We do not knowingly collect data from anyone under 18. If we learn we have collected such data, we will delete it immediately.
10. Changes to This Policy
We may update this policy from time to time. We will post any changes on this page with a new "last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@trovaniq.com
- Address: 24 Pitt Street, Victoria Park, VIC 3000, Australia